Refund Policy

Refund Policy

Please carefully review your order before confirming your purchase.  If your order is received damaged, please make sure you contact us and provide us a photo within 7 business days after the order is delivered so we can send you a replacement at no charge.  

All sales are considered final. We do not accept returns, refunds, or exchanges for any products or services sold through lujanagifts.com.

Additional Information

• Our products our lovingly handmade, there may be natural imperfections or slight variations of color. Each piece is slightly unique and has its own unique character. 
• Please note - Candles, wax melts, body butters, and other related products can soften or melt when shipping during warm temperatures. Products that become melted or soft when subjected to hot temperatures for long periods of time, we cannot be liable for. We strongly advise you to make arrangements to have your order delivered to an air-conditioned location, such as a business or home, where someone can receive your package. If packages are left outside during hot temperatures, candles and related items could potentially melt and we cannot be held liable for such damage.
• Discontinued items, clearance items, limited collections/releases and gift cards are also considered final sales and not eligible for returns, refunds, or exchanges.